Our History

Spectrum-Coms was founded in 1996 to bring fixed and mobile services to business customers. The market has always been complex and our aim from the very beginning has been to offer our customers simple, impartial advice while also offering outstanding value.

As a result we have grown from a handful of direct sales people to an expanding team operating exclusively in the UK selling mobile handsets and contracts, to a nation wide platform of over 1,500 corporate customers in the UK providing a wide range of fixed and mobile cost saving services.

Spectrum Coms is divided into two main divisions:

Mobiles - comprising all four of the major mobile network o2, t-mobile, Vodafone and Orange. Direct sales and finance operations; and
Telecoms Services - comprising our Spectrum Voip 4U our corporate network, customer management services. To find out more visit the Fixed Line Section

Our Philosophy

Our philosophy as a service-orientated organisation is driven by Spectrum-Com's five fundamental rules, which underlie all our activities:

Five Fundamental Rules

At Spectrum-Coms everything we do is based on our 'five fundamental rules'. The rules speak for themselves and need little embellishment to ensure that we provide the best possible customer experience.

•  If we don't look after the customer, someone else will.

•  Nothing is gained by winning an argument but losing a customer.

•  Always deliver what we promise. If in doubt, under promise and over deliver.

•  Always treat customers as we ourselves would like to be treated.

•  The reputation of the whole company is in the hands of each individual.

Our Strategy

The mobile and fixed line phone market has evolved rapidly and we have had to adapt with it. Nearly everyone has a handset now but businesses want more help learning how to make full use of the functions and services available.

Also the range of new handsets and networks just gets wider and wider, so the need for independent advice and the greatest possible choice is greater than ever. As a result we are continuing to invest heavily in training our sales consultants for our customers.

At the same time we are stocking an ever-increasing range of accessories to allow customers to make more use of new functionality such as data and email on the move.