Inbound Telephony

Spectrum-Coms' network supplier's inbound calling services give your customers or members the opportunity to contact you via the method most attractive and convenient to you. The advantages are overwhelming.

These services may be combined with a highly functional platform that enable you to manage every aspect of the call without installing expensive on-site equipment. These range from simply diverting calls (at no extra cost) on busy or no answer, to interactive voice response, call queuing, call recording etc.

Uniworld's Inbound services include:

Freephone (0800)
You pay for the call, your customer pays nothing. Show your customers you're accessible and already saving them money!

Local Rate (0845)
You pay nothing - your customer pays the local call rate from wherever they are calling in the UK. Make yourself appear as a national company!

National Rate (0870)
Your customer pays their national rate from wherever they are calling in the UK. You recieve a rebate for every minute you are called. Turn calls into a revenue stream!

Premium Rate (09XX)
Your customer pays the rate determined by the number range you select. You recieve a rebate for every minute called. The rebate is related directly to the charge the caller pays.